Terms & Conditions

Reservations & Confirmation

Reservations are subject to availability and confirmation. A booking is confirmed once the stated booking requirements have been completed and a confirmation has been issued by the hotel or your booking provider.

Please check your confirmation carefully, including guest names, stay dates, room category and the number of guests. Report any discrepancies promptly.

Guest Information

Guests should provide accurate contact details and reservation information. Please inform the hotel or booking provider of any changes that may affect your reservation.

Incomplete or incorrect details may delay confirmation or communication about your stay.

Room Rates & Payments

Rates depend on stay dates, room category, guest occupancy, availability and the selected booking plan. Review the total price, inclusions and any separately stated charges before making payment.

Advance payments, deposits and balance payment requirements will be communicated during booking. Additional services requested during your stay may carry charges, which should be confirmed before use.

Check-In & Check-Out

Please follow the check-in and check-out timings stated in your booking confirmation. Contact the hotel in advance if you expect a delayed arrival.

Early check-in and late check-out are subject to availability and may involve additional charges. Any arrangement should be confirmed with the hotel.

Please confirm identification and registration requirements before arrival and bring the documents requested for your booking.

Occupancy & Room Use

The number of guests staying in a room must comply with the confirmed reservation and the permitted occupancy of the room category.

Please confirm arrangements for additional guests, children, extra beds or visitors before arrival. Availability and any applicable charges will be communicated by the hotel.

Cancellations, Changes & Refunds

Cancellation deadlines, modification charges, no-show conditions and refund eligibility depend on the terms accepted for your specific reservation.

Please review the Cancellation & Refund Policy and your booking confirmation. Reservations expressly sold as non-refundable may carry different conditions from flexible bookings.

Guest Conduct & Safety

Please respect fellow guests, hotel staff and property facilities throughout your stay.

• Avoid excessive noise or disruptive behaviour.
• Use rooms and facilities responsibly.
• Follow communicated safety and emergency instructions.
• Do not engage in unlawful activities on the property.

Property Care & Damage

Please take reasonable care of rooms, furniture, fittings and equipment. Report accidental damage or maintenance concerns to hotel staff promptly.

Where a guest is responsible for damage or loss, any proposed charge should be explained with supporting details. Ordinary wear and tear is excluded.

Personal Belongings

Please keep valuables secure and check your room before departure. Notify the hotel promptly if an item is missing or has been left behind.

Any responsibility for lost or damaged belongings will depend on the circumstances and applicable law. These terms do not exclude obligations that cannot lawfully be excluded.

Third-Party Reservations

Bookings made through travel agents or online booking platforms may also carry the provider's payment, cancellation and modification conditions.

For changes or refunds relating to a third-party booking, contact the provider through which the reservation was made.

Website Information & Images

Please confirm the room category, facilities and services relevant to your stay before booking. Photographs may show particular room types or illustrative views; actual layouts and appearance can vary.

If you notice an inconsistency between website information and your booking confirmation, contact the hotel for clarification.

Questions & Updates

For questions about these terms, contact the hotel using the contact details shown on this website or your booking confirmation.

These terms may be updated for future bookings. Changes do not automatically replace the conditions already agreed for a confirmed reservation.