Information about how personal details may be handled when you enquire, book or stay with Hotel Rudra Palace.
This Privacy Policy describes how Hotel Rudra Palace, Srisailam, handles information in connection with its website, guest enquiries, reservations and stays. The information involved depends on how you interact with us and the services you use.
When you contact us or make a reservation, the information you provide may include:
Please provide only information relevant to your enquiry or stay. Avoid sending sensitive documents through unsecured messages.
Information provided in connection with hotel services may be used to:
If you pay through a bank, payment gateway or booking platform, that provider handles payment information according to its own privacy and security practices.
Booking records may include the payment amount, payment status and transaction reference. Do not share your card PIN, banking password or one-time password with hotel staff.
Website hosting and security systems may process technical information such as IP addresses, browser details, requested pages and access times to deliver website content and investigate technical issues.
Any additional analytics or advertising tools used on the website should be identified in the relevant cookie or consent information.
Website features may use cookies or similar technologies. Embedded maps, videos, booking tools or other third-party content may also process information when loaded or used.
You can manage cookies through your browser and any cookie controls provided on the website. Blocking some cookies may affect particular website features.
Relevant information may be shared with providers involved in website hosting, booking management, communications or payment processing where needed to deliver the service you request.
Information may also be disclosed in response to applicable legal requirements or authorised requests.
If you book through a travel agency or online booking platform, it may provide the hotel with information needed to manage your reservation.
When you contact us through WhatsApp or another external messaging service, that service also processes information under its own policies. Please review the privacy information of the providers you choose to use.
Personal information should be accessed and handled only for relevant service and administrative purposes. No website, transmission method or electronic storage system can guarantee complete security.
If you believe information related to your booking has been accessed or used improperly, please contact the hotel promptly.
Retention periods depend on the type of record and its purpose, including booking administration, accounting, complaint handling and applicable record-keeping requirements.
You may contact the hotel to ask about the retention of information associated with your enquiry or stay.
Contact the hotel if you wish to ask about your information, correct inaccurate details, request deletion or raise a privacy concern. Requests will be considered subject to applicable requirements and necessary record retention.
Identity verification may be needed before booking or personal information is disclosed. You can also ask to stop receiving optional promotional messages.
Links to third-party websites take you to services with their own privacy practices. Please review their policies before submitting personal information or completing a transaction.
This page may be updated to reflect changes in website features, service providers or information handling practices. Material changes should be communicated where appropriate.
For privacy questions or requests, contact Hotel Rudra Palace using the contact details displayed on this website or your booking confirmation. Please include your booking reference where relevant, but do not send passwords or payment credentials.
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